Privacy Policy
Mother of AI Academy
Effective Date: June 1, 2026 Last Updated: June 8, 2026
This Privacy Policy explains how Miranda & Valdes Collective, LLC, a Florida limited liability company ("MVC," "we," "us," or "our"), collects, uses, discloses, and protects personal information in connection with:
- the public website at themotherofai.com (the "Site");
- the Mother of AI Academy membership portal at portal.themotherofai.com (the "Portal"); and
- related memberships, lessons, AI features, Skills Hub, office hours, AI Genius booking, support, community, events, emails, and other services (together, the "Services").
MVC is responsible for personal information processed through the Services. Depending on the law, we may be called a "controller," "business," or similar term.
By using the Services, you acknowledge this Privacy Policy. If you do not agree, do not use the Services.
1. Who This Policy Covers
This Policy applies to U.S. adults who visit the Site, purchase or use the Services, create or claim an account, submit forms or applications, interact with AI features, join community spaces, attend events, submit support requests, or communicate with us.
The Services are intended for U.S. adults 18 and older. They are not directed to children or to people outside the United States. This Policy does not apply to third-party websites, tools, platforms, or services that have their own privacy policies.
2. Information We Collect
2.1 Information you provide
- Account and identity data: first name, last name, email address, username, password stored in hashed form, phone number, account status, claim-token or password-reset workflow metadata, and optional avatar.
- Profile and business data: business name, industry, business description, daily business tools, connected-tool checklist status, preferences, member stage, and other information you choose to add to your profile or exercises.
- Membership, billing, and purchase data: membership tier, plan name, membership and access status, access start and end dates, refund status, Stripe customer, checkout, and payment identifiers (and, for earlier subscriptions, subscription identifiers, renewal date, and cancellation status), checkout metadata, purchase amount, currency, taxes, receipts, billing address, phone number, and limited payment status. Stripe processes full payment-card details; MVC does not store full card numbers.
- Forms, applications, lead-capture, and inquiries: name, email, phone, company, role, program interest, source page, form answers, application responses, support messages, refund or billing-topic selections, and survey responses.
- AI feature content: messages, prompts, questions, draft prompts, clarifying answers, enhanced prompts, mai conversations, assistant responses, lesson context, citations, web-search or web-fetch requests, rendered public web-page content used by mai, prompt-enhancement history, conversation-history references, and related token/usage metadata.
- AI memory and knowledge data: private per-user memories distilled from mai conversations, such as goals, business context, current focus, preferences, struggles, tool stack, commitments, and lesson context; and limited generalized knowledge candidates derived from grounded AI responses for moderation and product improvement.
- Learning and certificate data: module and lesson progress, checklist activity, completion status, stage, certificate identifiers, certificate PDFs, completion dates, and related email notifications.
- Skills Hub and uploads: Skill submissions, titles, summaries, categories, submitter notes, files, file hashes, byte length, security-scan flags, review status, reviewer notes, downloads, external resource links, uploaded avatars, help-ticket attachments, and other files you upload.
- Community, live, and event data: office-hours RSVPs, headcount, attendance, questions, chat messages, event registration details, Zoom or platform participation, recording/transcript/photo metadata, Summit or event ticket details, and communications with hosts or staff.
- AI Genius booking data: booking details, Cal.com booking IDs, booking status, session start and end times, reschedule or cancellation status, booking-cycle eligibility, signed portal-token metadata, and raw booking webhook payloads as needed for audit and support.
- Support and Help Center data: category, inquiry type, bug details, app area, device, browser, user agent, message body, attachments, account and subscription context, Notion page metadata, and support communications.
- Communications: emails, replies, transactional messages, marketing preferences, unsubscribe status, message content, delivery metadata, and records of your requests.
2.2 Information collected automatically
- Usage and device data: pages viewed, links clicked, features used, route paths, referring pages, timestamps, session events, browser type, device type, operating system, approximate technical location from IP address, and similar technical data.
- Cookies and similar technologies: authentication cookies, session cookies, security cookies, preference data, analytics identifiers, advertising pixels, and similar technologies.
- Analytics and performance data: product analytics events, funnel events, feature engagement, registration/claim/billing/progress events, LLM usage metadata, page-load performance, Web Vitals, and similar measurements.
- Error, diagnostic, and security data: logs, stack traces, request metadata, cron-monitoring events, webhook failures, security events, abuse signals, rate-limit data, IP address, user agent, and diagnostic details. We configure error monitoring to scrub or suppress personal information where practical, but no automated scrubber is perfect.
- Video playback data: lesson-video playback, viewing analytics, device information, and player events collected through video-hosting and playback providers.
2.3 Information from third parties
- Stripe: checkout, payment, customer, refund, chargeback, invoice, and billing status (and, for earlier subscriptions, subscription, renewal, and cancellation status).
- Cal.com: AI Genius booking, reschedule, and cancellation webhook events.
- Community and event platforms: attendance, RSVP, registration, chat, recording, and participation information where those platforms provide it to us.
- Email and support providers: email delivery, unsubscribe, bounce, complaint, and support workflow information.
- Analytics, monitoring, hosting, and infrastructure providers: usage, performance, error, storage, and operational information.
- Public websites and third-party tools: public web content, URLs, citations, and rendered page content used by mai when you or mai request current information from allowed sources.
2.4 Sensitive information
We do not request or require sensitive personal information such as government IDs, precise geolocation, health information, biometric data, financial-account numbers, payment-card numbers outside Stripe, information about children, or regulated client data. Because AI chat, support messages, uploads, and community spaces accept open-ended input, you may choose to provide sensitive information. If you do, we process it only as needed to provide, secure, support, and improve the Services; comply with law; and enforce our Terms. Please do not submit sensitive information you do not want processed.
3. How We Use Information
We use personal information to:
- provide, operate, maintain, personalize, and improve the Services;
- create, authenticate, secure, and manage accounts;
- process purchases, access terms, refunds, taxes, invoices, chargebacks, billing support, and any legacy subscriptions;
- provide lessons, track progress, issue certificates, and manage learning access;
- operate mai, the Prompt Enhancer, web-search and web-rendering tools, conversation-history tools, prompt-history tools, memory features, and AI-related usage limits;
- generate AI responses, enhanced prompts, citations, summaries, and educational guidance;
- review, security-scan, moderate, publish, reject, or remove Skill submissions and other Member Content;
- manage office hours, AI Genius bookings, event access, community spaces, and Summit participation;
- send transactional messages, including claim links, password resets, email verification, billing notices, access-expiration notices, office-hours messages, booking messages, support messages, and certificate emails;
- send marketing messages where permitted and honor unsubscribe requests;
- measure marketing campaign performance, attribution, audience engagement, and optimize advertising and outreach;
- respond to support, Help Center, billing, refund, privacy, and legal requests;
- analyze usage, feature engagement, product performance, LLM cost and latency, and member experience;
- detect, investigate, prevent, and respond to fraud, abuse, security incidents, illegal activity, policy violations, platform misuse, and payment disputes;
- debug errors, monitor cron jobs and webhooks, maintain logs, and improve reliability;
- protect MVC, members, vendors, speakers, staff, and the public;
- enforce our Terms of Service and other policies;
- comply with legal, tax, accounting, recordkeeping, regulatory, and law-enforcement obligations; and
- conduct business transactions such as financing, merger, acquisition, reorganization, or sale of assets.
4. AI Processing and AI Privacy
When you use mai, the Prompt Enhancer, or related AI features, your inputs and relevant context may be transmitted to third-party AI providers, currently Anthropic (Claude), and to related service providers needed to operate those features.
4.1 What may be sent to AI providers
Depending on the feature and your question, this may include:
- your message, prompt, draft prompt, uploaded text, or clarifying answer;
- prior turns in the same conversation;
- your business profile, business description, industry, daily tools, preferences, and lesson progress;
- private mai memories selected for personalization;
- relevant Academy curriculum, Skills Hub context, prompt-enhancement history, or prior mai conversation snippets;
- web-search queries, allowed URLs, public webpage content, citations, and rendered page content; and
- technical metadata needed to generate, stream, debug, or account for the response.
4.2 What we store
We store mai conversations, assistant responses, citations, tool-use metadata, usage counters, errors, and token/cost metadata. We store Prompt Enhancer sessions, draft prompts, clarifying turns, enhanced prompts, and change summaries. We store private per-user mai memories to personalize future responses. We may store generalized shared-knowledge candidates derived from grounded AI responses, subject to filtering and review.
4.3 Provider training and retention
Under the commercial API terms we currently use, Anthropic states that API inputs and outputs are not used to train its models by default unless a customer explicitly agrees or submits feedback, but Anthropic may retain and process content for limited operational, safety, abuse-monitoring, legal, or service purposes under its terms and policies. Provider terms and retention practices may change. We will update this Policy if our AI provider, use case, or material disclosure changes.
4.4 AI safety limits
AI systems and filters are not perfect. Do not submit confidential third-party information, regulated data, trade secrets, health information, financial-account information, government IDs, data about minors, or anything you are not authorized to share. AI output can be inaccurate and is not professional advice. See Section 8 of the Terms of Service.
5. Cookies and Tracking Technologies
We and our service providers use cookies and similar technologies to:
- keep you logged in;
- secure sessions and prevent abuse;
- remember basic preferences;
- understand usage and feature engagement;
- measure performance and reliability; and
- support analytics and error monitoring.
We use Meta Pixel and similar technologies on the Site to measure page views, understand campaign performance, support attribution and audience creation, and optimize advertising and outreach. These technologies may involve cookies, pixel identifiers, URLs, referrers, browser and device data, IP address, and event metadata. We do not sell personal information for money. Some advertising measurement and audience tools may be considered "sharing" for cross-context behavioral advertising or targeted advertising under certain U.S. privacy laws where those laws apply.
We also use Google Analytics 4 (GA4) on the Site to understand how visitors find and use our pages, including sessions, page views, traffic sources, and general engagement. Google Analytics sets cookies and processes data such as device and browser information, approximate geographic location derived from IP address, and on-site activity, acting as our analytics service provider; Google states that Google Analytics 4 does not log or store individual IP addresses. We use Google Search Console to monitor how the Site appears and performs in Google Search; it reports aggregate search data such as queries, impressions, and clicks and does not place cookies or tracking scripts on the Site or collect information through your browser when you visit the Site.
You can control cookies through your browser settings. Disabling necessary cookies may prevent you from logging in or using parts of the Services.
6. How We Disclose Information
We disclose personal information only as described in this Policy.
| Recipient / category | Purpose | Information involved |
|---|---|---|
| Stripe | Checkout, payment processing, one-time purchases, invoices, refunds, chargebacks, tax and billing support (and legacy subscriptions) | Name, email, phone, billing details, payment details processed by Stripe, customer IDs, plan, amount, status, and (for earlier subscriptions) subscription IDs |
| Anthropic (Claude) | Powers mai, Prompt Enhancer, memory distillation, knowledge promotion, AI generation, and related AI workflows | AI inputs, prompts, conversation context, profile and business context, lesson context, memories, citations, outputs, usage metadata |
| Cal.com | AI Genius scheduling, booking, rescheduling, cancellation, webhook verification | Name, email, booking metadata, signed portal-token metadata, time slots, booking IDs |
| Resend and email providers | Transactional email, marketing email, claim links, password resets, access-expiration notices, certificates, support messages, audience/contact management | Name, email, phone, message content, membership or audience status, delivery metadata |
| Notion and support/help-desk tools | Help Center triage, support workflow, bug reports, billing/refund/account inquiries | User profile, email, business name, support message, category, device/browser/user agent, attachments, subscription context |
| PostHog | Product analytics, funnels, feature engagement, server events, LLM usage and latency analytics | User or account identifiers, events, route and feature usage, device data, LLM metadata; configured AI privacy mode avoids sending message content where implemented |
| Google (Google Analytics, Google Search Console) | Website traffic and usage analytics through GA4; monitoring of search performance and SEO through Search Console | GA4: cookie and analytics identifiers, page views, sessions, traffic source and referrer, device and browser data, approximate geographic location derived from IP address, and on-site events. Search Console: aggregate Google Search queries, impressions, and clicks; does not place cookies or collect information through your browser on the Site |
| Meta/Facebook | Advertising measurement, campaign attribution, audience creation, and campaign optimization for the Site and related offers | Pixel identifiers, cookie IDs, page views, URLs, referrers, device/browser data, IP address, and event metadata |
| Sentry | Error tracking, diagnostics, cron monitoring, webhook and server/client error visibility | Error details, stack traces, request and device metadata, logs; configured to scrub or suppress personal information where practical |
| Mux and video providers | Lesson video hosting, signed playback, playback analytics | Video identifiers, playback IDs, device/player events, viewing analytics |
| Vercel, Neon/Postgres, Vercel Blob, storage, hosting, CDN, and infrastructure providers | Hosting, database, file storage, media delivery, serverless functions, logs, backups, security, and site performance | Account data, uploaded files, certificates, Skill files, help attachments, usage data, logs, database records |
| Cloudflare Browser Rendering or web-rendering providers | Render public web pages for mai's website-fetch tool | URLs requested by you or mai, rendered public page content, technical request metadata |
| WhatsApp/Meta, Zoom, Luma, event, webinar, and community platforms | Community groups, group calls, Summit registration, events, office hours, recordings, RSVPs, event access | Name, email, phone, profile name, messages, audio/video, event registration, attendance and platform metadata |
| Professional advisers and compliance providers | Legal, accounting, tax, security, compliance, insurance, and business support | Information needed for the relevant advisory or compliance purpose |
We may also disclose information:
- To other members and participants when you post in shared areas, submit a public profile, join community spaces, attend live events, ask questions in group settings, appear in recordings, or share content intended for others.
- For legal, safety, and enforcement reasons when we believe disclosure is necessary to comply with law, respond to lawful requests, enforce our Terms, prevent fraud or abuse, protect rights or safety, or investigate security incidents.
- In business transfers in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.
- With your consent or direction when you ask us to share information or use integrations that require sharing.
We do not sell personal information for money. Some advertising measurement and audience tools, including Meta Pixel, may be considered sharing for cross-context behavioral advertising or targeted advertising under certain U.S. privacy laws where those laws apply.
7. Email and Marketing Communications
We send transactional emails necessary to operate the Services, including account, security, billing, access-expiration, claim, password, certificate, support, office-hours, booking, and policy messages. You cannot opt out of transactional emails while you have an account or active transaction with us.
We may send marketing emails about MVC, Mother of AI, Academy features, events, resources, and related offers where permitted. You may opt out of marketing emails at any time by using the unsubscribe link in the email or emailing support@themotherofai.com. We do not charge a fee for unsubscribing, do not require information beyond what is needed to process the request, and honor opt-out requests within ten (10) business days as required by the CAN-SPAM Act and applicable law. Our marketing emails identify MVC or Mother of AI as the sender and include a valid postal address.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide the Services, maintain security, comply with law, resolve disputes, enforce agreements, and maintain business records.
Typical retention practices include:
- Account and profile data: retained while your account is active and for a reasonable period afterward for support, legal, fraud-prevention, security, and recordkeeping purposes.
- Billing, tax, purchase, membership, and refund records: retained as needed for tax, accounting, audit, legal, dispute, chargeback, and compliance obligations.
- AI conversations and Prompt Enhancer history: retained to provide continuity, history, debugging, safety, abuse prevention, personalization, and product improvement, unless deleted or de-identified under our processes or a verified deletion request where legally required.
- Mai memories: active memories are retained while useful for personalization; stale, superseded, conflicted, or low-salience memories may be archived, expired, or cleaned up according to our internal retention logic.
- Shared knowledge candidates: retained for moderation, audit, quality, and curriculum improvement, with filtering intended to avoid personal information.
- Lesson progress and certificates: retained to provide progress tracking, access control, completion records, and certificate downloads.
- Uploads and media: retained while needed for the relevant feature, support request, Skill submission, certificate, profile, or administrative purpose; some deleted files may persist temporarily in backups or platform caches.
- Help Center and support records: retained for support history, triage, quality, legal, and operational purposes.
- Event recordings, photos, and transcripts: retained as needed for replay, documentation, promotion, internal review, legal, and operational purposes, subject to opt-out handling described in the Terms.
- Analytics, diagnostics, logs, and security records: retained for a period appropriate to product analytics, reliability, security, abuse prevention, debugging, and legal needs.
- Backups: retained for a limited period according to provider and operational backup cycles. Deleted information may remain in backups until overwritten or expired.
When information is no longer needed, we delete, de-identify, aggregate, or archive it where appropriate. We may retain limited information when necessary to comply with law, prevent fraud, resolve disputes, enforce agreements, preserve security, honor opt-outs, or maintain records.
9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including access controls, encrypted connections, hashed passwords, signed tokens for sensitive flows, provider agreements, security logging, rate limits, and monitoring.
No method of transmission or storage is completely secure. We cannot guarantee absolute security. You are responsible for keeping your password, devices, email account, and authentication links secure.
If we determine that a security incident affects personal information and notice is required, we will notify affected individuals and regulators as required by applicable law, including Florida's Information Protection Act where applicable.
10. Your Privacy Rights
Depending on where you live and the law that applies, you may have rights to:
- confirm whether we process your personal information;
- access or know the personal information we hold about you;
- correct inaccurate personal information;
- delete personal information, subject to legal exceptions;
- receive a portable copy of certain information;
- opt out of sale, sharing for cross-context behavioral advertising, or targeted advertising where applicable, although we do not sell personal information for money;
- appeal a denied privacy request where required by law; and
- be free from unlawful discrimination for exercising privacy rights.
10.1 Florida residents
Florida residents may contact us about the rights above. The Florida Digital Bill of Rights applies only to certain large businesses meeting statutory thresholds. We do not believe MVC meets those thresholds as of the Last Updated date. If the law becomes applicable to us, we will honor its requirements, including any applicable rights related to targeted advertising or sale of personal data. We do not sell personal data or sensitive personal data for money.
10.2 California and other U.S. residents
Some U.S. privacy laws, including the CCPA/CPRA, apply only to businesses that meet statutory thresholds. Where a law applies to us, or where we choose to honor a request voluntarily, we will process verified requests consistent with applicable law. In the preceding 12 months, we have collected the categories of personal information described in Section 2, used them for the purposes in Section 3, and disclosed them to the categories of recipients in Section 6 for business and operational purposes. We have not sold personal information for money. Our use of Meta Pixel and similar advertising tools may be considered sharing under the CCPA/CPRA where that law applies, and we do not knowingly sell or share personal information of minors.
10.3 How to exercise rights
Email support@themotherofai.com with the subject line "Privacy Request." Describe the right you want to exercise and the email associated with your account. We will verify your request, typically by confirming control of your account email or requesting information reasonably needed to verify identity. We may deny or limit requests where permitted by law, including where information is needed for security, legal compliance, fraud prevention, transactions, internal uses, free expression, another person's rights, or recordkeeping.
Authorized agents may submit requests where permitted by law. We may require proof of authorization and may contact you directly to verify the request. If we deny a request and applicable law gives you an appeal right, you may appeal by replying to our decision email with "Privacy Appeal" in the subject line.
10.4 Do Not Track and global signals
Because there is no uniform industry standard for browser "Do Not Track" signals, the Services do not currently respond to them. If a legally recognized universal opt-out mechanism becomes applicable to us, we will honor it as required.
11. Children's Privacy
The Services are intended only for adults 18 and older. We do not knowingly collect personal information from anyone under 18, and we do not knowingly collect personal information from children under 13 under COPPA. If you believe a minor has provided us personal information, email support@themotherofai.com and we will take appropriate steps to delete it.
12. International Users
The Services are operated from the United States and intended for U.S. users. If you access the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your location. You are responsible for complying with laws that apply to you.
13. Third-Party Links, Tools, and Platforms
The Services may link to or integrate with third-party websites, AI tools, software, payment processors, event platforms, community platforms, video platforms, scheduling tools, analytics tools, and other services. Their privacy practices are governed by their own policies. We do not control and are not responsible for third-party privacy, security, availability, content, terms, or data practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new "Last Updated" date. For material changes, we may provide additional notice, such as by email or in the Services. Updates apply prospectively unless otherwise stated. If a change materially expands how we use personal information beyond this Policy, we will obtain consent where required by law.
15. Contact Us
Miranda & Valdes Collective, LLC 8621 SW 184th Ln, Cutler Bay, FL 33157 Email: support@themotherofai.com Website: themotherofai.com